PLEASE NOTE: Because all our items are made to order, we cannot offer a full refund unless the item is damaged or faulty.
Please contact us within 14 days of delivery and send items back within 30 days of delivery.
The item must be returned in the same unworn condition it arrived in. We will send you a replacement OR issue a gift card with the amount you paid, depending on your preference.
If the item arrived faulty please contact us immediately for a replacement or full refund.
We don't accept cancellations.
Please contact me if you have any problems with your order - reminder to include your order number and name for us to track your order easily: katie@totknotsofbrighton.com